Website Privacy Policy

We believe strongly in protecting the privacy of all users of this website. When you register with us, the information you provide to us is used to customize the site with the name of the graphic arts service provider and their customers and to deliver an e-mail notification to both. The graphic arts service provider and their customer will see each other's e-mail addresses, contact name, street address, etc. since these are necessary to conduct business. We do not share personally identifiable information about users of this site with any other company without the permission of the user. This site is a service of PagePath Technologies.

Refund Policy

Thank you for purchasing from Printmark Services. Your satisfaction is our top priority, and we will gladly process any eligible returns.

In order to be eligible for a refund, you must return the product within 30 calendar days of your purchase. If your product was delivered, we will pick it up at no cost to you. If you received your order via a third-party shipping service, you will be required to ship back the product. Printmark Services will cover the cost of the return shipment. You can contact us at customercare@printmarkservices.com for more information on this process.

The money will be refunded to the original payment method you used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

Due to the custom nature of our services, refunds will only be processed when:

• Product content differs from the final proof approved by the customer.
• Product content differs from original files provided where no proof was required.
• Physical specifications of the product do not match with those on the approved order.
• Product is physically damaged/defective on receipt.

If you any questions or need further information, please email our customer support team at customercare@printmarkservices.com